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I received the wrong item

We're sorry you got something different from what you ordered. Send us a message and include:

  • your full name and order number
  • a clear photo of the item you received
  • a photo of the packaging and any labels
  • the name and color of the item you ordered

Please keep the wrong item and its packaging until we've reviewed your request.

Once we've checked it, we'll send you the right item free of charge. You don't pay any shipping for this.

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