Most problems with the cancellation portal come from the email address: use the same email address you used for your order, otherwise the portal can't find your membership.
- Waiting for a code or confirmation email? Check your spam, junk and promotions folders, and search for "Gentle Gains".
- Ordered with an email address you no longer use? Here's what to do.
- Not sure it worked? Send us a quick message and we'll check.
Still stuck? Send us a message with your name and the email address you ordered with. We'll cancel it for you and confirm by email, so you have it in writing.