Orders stay in processing for 24 to 48 hours while we check and pack them. Once your order ships, the status changes and you get a shipping email with your tracking number.
Orders placed at the weekend, on a public holiday or in a busy period can take a little longer.
Your tracking number comes with the shipping email
It only exists once your order has shipped. Check your spam folder too, and search for "Gentle Gains".
Still processing after 48 hours, or no shipping email? Send us a message with your full name and order number, and we'll check it for you.