We reply within 9 hours during support hours, Monday to Saturday. Haven't seen our reply yet? First check:
- your spam, junk and promotions folders
- your inbox for "Gentle Gains"
- the inbox of the email address you wrote to us from
- that you emailed support@gentlegains.com
Did you get our automatic reply with a ticket number? Then your message reached us and is in line for an answer.
Still nothing after 9 hours during support hours? Reply to your original email rather than starting a new one: that way your question stays in one place and we can pick it up faster.